At Form Living Shop (“we,” “us,” or “our”), we believe in transparency and protecting your privacy just as carefully as we design our contemporary furniture. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website formlivingshop.com.

1. Information We Collect

We collect information that helps us provide our modern furniture shopping experience:

  • Personal Information: When you make purchases, we collect your name, email address, shipping address, payment details (processed securely through our payment gateways), and phone number.
  • Device Information: IP address, browser type, operating system, and device identifiers to optimize your browsing experience.
  • Usage Data: Pages visited, time spent, and interaction with our furniture collections to improve our offerings.
  • Communication Data: Records of your inquiries about our designer furniture and our responses.

2. How We Use Your Information

Your information helps us create a seamless shopping experience for contemporary furniture enthusiasts:

  • Process transactions for our dining tables, sofas, and stacking chairs with military-grade security
  • Provide customer support for international clients from our Hollywood headquarters
  • Improve our website functionality and product offerings
  • Send order confirmations and shipping updates (you may opt out of marketing communications)
  • Prevent fraud and enhance security for our global payment solutions
  • Analyze trends among design-conscious shoppers

3. Data Sharing and Disclosure

We value your privacy as much as we value quality craftsmanship:

  • Service Providers: We share necessary information with payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers under strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our customers.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.
  • Never Sold: We do not sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same dedication we apply to our furniture designs:

  • All transactions use 256-bit SSL encryption
  • Payment details are processed directly by our PCI-compliant partners – we never store full credit card information
  • Data is stored on secure servers with limited access
  • Regular security audits of our systems
  • International data transfers comply with applicable laws

5. Your Rights and Choices

You have control over your information, just as you have control over designing your living space:

  • Access & Correction: Request to review or update your personal information by contacting us at [email protected]
  • Deletion: Request deletion of your account information, subject to legal retention requirements
  • Marketing Preferences: Opt-out of promotional emails while retaining transactional communications
  • Data Portability: Request a copy of your data in a structured format
  • California Residents: Additional rights under CCPA including the right to know about data collected and the right to opt-out of data sales (though we do not sell data)
  • EU/UK Residents: Rights under GDPR including objection to processing and lodging complaints with supervisory authorities

6. Cookies and Tracking Technologies

Our website uses these technologies to enhance your experience:

  • Essential Cookies: Necessary for secure checkout and account functionality
  • Performance Cookies: Help us understand how customers interact with our furniture collections
  • Functional Cookies: Remember your preferences for a personalized experience
  • Advertising Cookies: Used sparingly to show relevant designer furniture ads (you may opt-out)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian regions), your data may be transferred to and processed in the United States and other locations. We implement appropriate safeguards for these transfers.

8. Children’s Privacy

Our contemporary furniture is designed for adult consumers. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy as our business evolves, with changes posted on this page. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries from our design-conscious community:

Form Living Shop
Attn: Privacy Officer
2541 Red Maple Drive
Hollywood, US 90028
Email: [email protected]

Thank you for trusting Form Living Shop with your contemporary furniture needs and your personal information.